The issue at hand…

"It is intended that, from 2004, service providers will have to make 'reasonable adjustments' to the physical features of their premises to overcome physical barriers to access."

To achieve these ‘reasonable adjustments’ a Code of Practice and Part M have been published detailing specific guidance as to the nature and layout of buildings, both public and private.

"The Code does not impose legal obligations, nor is it an authoritative statement of the law — that is a matter for the courts, however, the Code of Practice can be used in evidence against you in legal proceedings under the Act."

Guidance from the Lord Chancellor to judges on what constitutes ‘reasonable adjustments’ has indicated that a quality assured audit report is at the heart of compliance with the Act.