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We
know our strengths.
We provide some of the best mobile data solutions available
in the market place today, we
do exactly what is says on the box and we
in most cases can program your PDAs to do whatever
you want them to do.
We also fully appreciate and understand any software
is only as good as the technical support that backs
it up.
When we realized the technical support we were offering
to our customers was not as slick and efficient as we
would have liked it to have been, we did the sensible
thing and put it in the
hands of a professional organization
who have the resource, the infrastructure, the additional
manpower, the round the clock support capability, the
organizational qualities and the
focus of providing technical support
services as their main form of income.
We therefore partnered with a company that provides
front-line back-up and support for companies such as
BT and O2,
and as the old saying goes
if
you cant beat them
partner with them!
There comes a time when you have to give in to the greater
good and we reached that stage earlier this year. We
are therefore delighted to announce
our partnership with Fairbridge communications Ltd,
probably one of the UKs foremost front-line technical
support providers.
Check them out on www.fairbridge.com
and see what else they can provide for you.
The numerous Fairbridge / MDG support packages comprises
of;
- Full
front-line PDA support
- 2nd
tier support
-
Three levels of Server support
-
Synchronization support
- Standard
office-hours support
- Optional
round the clock support
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